- #CANNOT OPEN ARCHIVE FOLDER IN OUTLOOK 2016 INSTALL#
- #CANNOT OPEN ARCHIVE FOLDER IN OUTLOOK 2016 UPGRADE#
- #CANNOT OPEN ARCHIVE FOLDER IN OUTLOOK 2016 PASSWORD#
Get crucified for this because otherwise there's nothing to prevent them from delivering even less down the line.
#CANNOT OPEN ARCHIVE FOLDER IN OUTLOOK 2016 PASSWORD#
4.In Auto Account Setup dialog, fill in with the shared mailbox Name and E-mail address, keep the Password blank, click Next.
3.In the Account Settings dialog box, in the E-mail tab, click New. 2.Click File > Account Settings in the Account Settings list. This 'answer' is basically blaming the customer for stupidity when it was instigated by Microsoft! At least a sensible answer that takes responsibility for this colossal muck-up would be a little pacifying. To do it, please follow: 1.Restart Outlook. The stock answersīy 'Microsoft' reps is also ridiculous. I think what genuinely pisses me off the most is that they want to grow this service but by doing moves like this it would give anyone pause. This leaves a very bad taste in my mouth and is akin to a traditional 'bait and switch'. This isĪ major disruption, and i have to figure out a way to explain that they have to pay more for a feature that they received previously for less - in what world is that even close to good customer service? I have multiple clients who have been loyal 365 customers since inception pretty much and now, because of a 'name change' on the subscription they lose functionality? I cant' even comprehend how that was justified. If users can't actually access that archive, without spending extra on a standalone version of Outlook or going through an entirely different UI through a web browser (which also means no offline access). That sure seems consistent with what everyone is telling me, but that's so bad that Microsoft would take away a core function like that that was pitched as part of Exchange Server 20 as a core feature of Exchange. A feature that already cost more to have because it requires Exchange Enterprise CALs. The thingĮither way I know it sucks, to have to spend more money just be able to use one Outlook feature. I was able to access my archive with Outlook 2013 but not with Outlook 2016 after I upgraded. A feature that already cost more to have because it requires Exchange Enterprise I have Office 365 Home installed on my personal laptop and an Exchange 2010 (on premise) mailbox at work with in-place archive enabled. Not sure if you can mix Office products like that on the same computerĮither way I know it sucks, to have to spend more money just be able to use one Outlook feature.
#CANNOT OPEN ARCHIVE FOLDER IN OUTLOOK 2016 INSTALL#
So another option (if it's possible) is to keep the 365 Home subscription for Word, Excel & PowerPoint but purchase & install the standalone version of Outlook. Interestingly, the standalone version of Outlook does support archives. Steve's link above shows which Office packages support archives.
#CANNOT OPEN ARCHIVE FOLDER IN OUTLOOK 2016 UPGRADE#
One option is to upgrade to an Office 365 Plan that supports Outlook archives - either Pro Plus or Enterprise E3. I think it was an oversight in Outlook 2013 that Microsoft "fixed" in Outlook 2016. I realized is, I don't think Outlook (as part of Office 365 Home) was ever supposed to be able to access archives.
I have Office 365 Home installed on my personal laptop and an Exchange 2010 (on premise) mailbox at work with in-place archive enabled.
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